Average 4.2★ customer win-back rate

Turn Bad Reviews
Into Repeat
Customers.

DrainBack automatically finds your worst reviews on Google & Yelp, then sends personalized win-back emails with exclusive discounts — turning angry plumbing customers into loyal ones.

2,400+
Reviews Recovered
68%
Customer Win-Back Rate
$1.2M
Revenue Recovered
Process

How DrainBack Works

Three automated steps. Zero manual effort.

01🔍
Scrape

We Find Every Bad Review

We monitor Google & Yelp 24/7, automatically flagging every 1-3 star review for your plumbing business the moment it's posted.

02✉️
Personalize

AI Writes the Perfect Apology

Our AI crafts a personal apology email with a custom discount offer for each unhappy customer — referencing their exact complaint.

03🏆
Win Back

Customers Come Back Loyal

Customers redeem their offer, leave updated reviews, and become your most loyal advocates. Reputation restored.

★★★★★
“DrainBack recovered 14 upset customers in our first month. We went from 3.8★ to 4.6★ on Google. This thing pays for itself ten times over.”
JT
Jake Torres
Owner, Torres Plumbing — Phoenix, AZ
Pricing

Simple. Flat-Rate.

One price per location. No surprises.

Per Location PlanMost Popular
$99
/mo
per location
  • ✓
    Unlimited review monitoring
  • ✓
    AI-personalized win-back emails
  • ✓
    Win-back tracking dashboard
  • ✓
    Google & Yelp integration
  • ✓
    Email deliverability guarantee
  • ✓
    Cancel anytime
Start Free Trial — No Card Required

14-day free trial · No credit card required · Cancel anytime

🔒 30-day money-back guarantee. If you don't win back at least one customer, we'll refund you.

Every Bad Review
Is A Missed Customer.

Don't let unhappy plumbing customers walk away forever. DrainBack turns your worst reviews into your best marketing.

Start Free Trial — It's Free for 14 Days